Data Privacy Policy
Effective Date: 11/11/2024
1. Introduction
This Data Privacy Policy (the “Policy”) outlines how Company collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws.
2. Information Collection
We collect personal information from you when you provide it to us, such as when you sign up for our services, make a purchase, or contact us for support. The information we collect may include your name, email address, phone number, and payment details.
3. Use of Information
We use the information we collect to provide you with our services, process transactions, communicate with you about your account, and improve our offerings. Specifically, we use your information to:
- Process and service agreements
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Improve our website and services based on your usage patterns
- Send you marketing communications, if you have provided explicit consent
- Store your information in our software system
4. Sharing of Information
We do not share your personal information with third parties except as described in this Policy. We may share your information with service providers who perform functions on our behalf, such as payment processing or customer support. These service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was provided.
5. Your Rights
You have the right to access, correct, or delete your personal information. You can also withdraw your consent to receive marketing communications at any time by contacting us directly.
6. Security Measures
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include using encryption, secure servers, and regular security audits.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and provide you with an opportunity to review and accept the updated Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at (505) 982-6256.
9. Data Sharing (Grasshopper)
Brian McPartlon Roofing Co., LLC DBA McPartlon Roofing will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
10. McPartlon Roofing Messaging Terms and Conditions (Grasshopper)
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@mcpartlonroofing.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
